Accessibility Statement

Our commitment

SimpliSpotless is committed to ensuring our website is accessible to everyone, regardless of disability or the technology they use. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a minimum standard.

We believe that accessibility is not optional — it is a fundamental part of delivering a professional, inclusive service. We are continuously reviewing and improving our website to ensure it meets the needs of all users.

Accessibility features

Our website currently includes the following accessibility features:

• Keyboard navigable throughout — all interactive elements are reachable without a mouse
• Screen reader compatible — semantic HTML, ARIA labels, and descriptive alt text
• Skip to main content link for assistive technology users
• Adjustable text size (80% – 150%) via the on-screen accessibility widget
• High-contrast mode available for users with visual impairments
• Dyslexia-friendly font option for improved readability
• Colour contrast meets or exceeds WCAG 2.1 AA standards
• Responsive design works across all screen sizes and orientations
• Forms include clear labels, required field indicators, and error messages
• No auto-playing audio or video content

Known limitations

While we strive for full accessibility, we are aware of the following known limitations:

• Some older PDF documents may not be fully accessible — we are working to remediate these
• Third-party embedded maps may have limited accessibility
• Some legacy pages may not yet meet all Level AA criteria — we are actively improving these

We aim to address all known issues on an ongoing basis. If you encounter a problem we have not listed, please let us know.

Standards and guidelines

This website has been developed with reference to the following standards:

• • WCAG 2.1 — Web Content Accessibility Guidelines (Level AA target)
• • The Equality Act 2010 — UK legislation requiring reasonable adjustments for people with disabilities
• • WAI-ARIA 1.1 — Accessible Rich Internet Applications specification

Enforcement procedure

If you contact us regarding an accessibility issue and are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com or by calling 0808 800 0082.